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Terms & Conditions

1. Introduction

Welcome to GemzStones. By accessing or using our website, you agree to be bound by these Terms & Conditions. Please read them carefully before making a purchase or using our services.

2. Eligibility

You must be at least 18 years old to use this website or make a purchase. By using our site, you agree to comply with all applicable laws and regulations.

3. Product Information

We strive to provide accurate descriptions and images for each product, but slight variations may occur. Prices and availability are subject to change without notice.

4. Ordering Process

Once you place an order, you will receive an email confirmation. However, we reserve the right to refuse or cancel any order for reasons such as suspected fraud, product inaccuracies, or other legal restrictions.

5. Payment Terms

We accept Paypal and all major credit cards. All prices are listed in US dollars and your credit or debit card provider may impose additional taxes or fees based on your location.

6. Shipping and Delivery

Shipping options and estimated delivery times will be displayed at checkout. For international orders, the buyer is responsible for any additional duties, taxes, or import fees. Please view our Shipping page for more information.

7. Returns, Exchanges, and Refunds

Returns and exchanges are accepted under eligible conditions. Please read our Refund & Returns policy for more information. Custom or engraved items are non-returnable. Please contact us for instructions on initiating a return.

8. Warranty and Repairs

We offer a 6-month warranty on all moissanite rings. This warranty covers manufacturing defects but does not cover wear and tear. We are an online business and do not offer repair services outside of the warranty.

9. Intellectual Property Rights

All content on this website, including images, logos, and trademarks, is the property of GemzStones and our partner factory, and may not be used without written permission.

10. Limitation of Liability

We are not liable for any damages, including but not limited to direct, indirect, incidental, or consequential damages, resulting from the use of this website or the purchase of our products.

11. Privacy Policy

We are committed to protecting your privacy. Please review our Privacy Policy for information on how we collect, use, and protect your personal data.

12. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the content or accuracy of these external websites and do not endorse their content.

13. Governing Law and Jurisdiction

These Terms & Conditions are governed by and construed in accordance with the laws of Seychelles. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts in Seychelles.

14. Changes to Terms & Conditions

We reserve the right to modify these Terms & Conditions at any time. Changes will be effective immediately upon posting on the website.

15. Contact Information

If you have any questions about these Terms & Conditions, please don’t hesitate to contact us.